(Choose 2 options) A CMDB Administrator is evaluating whether to monitor the metrics provided on the CMDB Data Foundations Dashboard. Which benefits…

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(Choose 2 options)

A CMDB Administrator is evaluating whether to monitor the metrics provided on the CMDB Data

Foundations Dashboard.

Which benefits support the decision to continually monitor the results on this dashboard?

A. Provides a list of all CIs that failed health audits

B. Provides metrics on active CIs updated in the last 90 days

C. Provides metrics for CIs processed by the Identification and Reconciliation Engine (IRE)

D. Reports on all orphan CIs in the CMDB

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Correct Answer: B, C

Explanation: The CMDB Data Foundations Dashboard provides key performance indicators (KPIs) focused on the foundational health of the data sources and processes that populate the CMDB. It includes metrics that track the volume of CIs being processed by the Identification and Reconciliation Engine (IRE), ensuring data is being ingested correctly. It also tracks data currency with metrics like "CIs not updated in 90 days," which is the inverse of the metric in option B but addresses the same core benefit of monitoring CI freshness. These metrics help administrators ensure the CMDB is being populated with high-quality, current data from trusted sources.

Why Incorrect Options are Wrong:

A. This is a function of the CMDB Health Dashboard, which specifically runs health tests like required fields, audits, and staleness to find non-compliant CIs.

D. Orphan CIs are a specific data quality issue (a correctness metric) that is typically identified and reported through the CMDB Health Dashboard, not the Data Foundations Dashboard.

References:

ServiceNow Product Documentation, "CMDB Data Foundations dashboard," Store release notes for CSDM and CMDB Data Foundations Dashboards 2.2. This document lists the available reports, including "CIs Processed by IRE" and "CIs not updated in 90 days."

ServiceNow Product Documentation, "CMDB Health," Tokyo. This document describes the CMDB Health Dashboard's role in monitoring correctness, compliance, and completeness, which includes orphan and audit-failed CIs.