CIS-DF practice question 4 of 10

(Choose two) A CMDB Administrator is leveraging CI data as part of an Integrated Risk Management (IRM) implementation and the Entity Scoping process. The Administrator wants to leverage the CSDM Data Foundations Dashboard playbooks under the Run tab. Which CSDM relationships are leveraged using the CSDM playbooks?

Full set: 203 questions
Answer options
A: Business Applications that have their relationships to Information Objects Correct answer
B: Locations that have established parent records
C: Business Applications that have relationships to Application Services Correct answer
D: Logical CIs that have relationships with Information Objects
Correct Answer:
A. Business Applications that have their relationships to Information Objects; C. Business Applications that have relationships to Application Services
Explanation

The CSDM Data Foundations Dashboard playbooks are designed to guide organizations in populating the most critical data and relationships within the Common Service Data Model framework. Two of the most fundamental relationships are: 1) The link between a Business Application (the business capability) and its corresponding Application Services (the deployed instances), which is crucial for connecting business context to operations. 2) The link between a Business Application and the Information Objects it uses, which is essential for data governance, security, and risk management.

Why Incorrect

B. Locations that have established parent records: While important for asset management, building location hierarchies is a general CMDB best practice, not a specific focus of the CSDM foundational playbooks.
D. Logical CIs that have relationships with Information Objects: This option is too generic. CSDM prescribes the specific, high-value relationship between the Business Application CI class and Information Objects.

References

ServiceNow Product Documentation

"CSDM Data Foundations dashboard

" Utah. This document details the dashboard's indicators

which track the population of key CIs and relationships

including "Business Applications related to Application Services" and "Business Applications related to Information Objects."

ServiceNow White Paper

"Common Service Data Model (CSDM) 4.0

" (Oct 2021). The paper details the CSDM domains

emphasizing the relationship between Business Application and Application Service in the "Manage Technical Services" crawl stage and the Business Application to Information Object relationship in the "Design" domain.

Scroll to Top