Where can a change manager define the interval frequency for unauthorized change detection?

The interval frequency for detecting unauthorized changes is controlled by a scheduled job. A change manager or administrator can configure this frequency in the Unauthorized Change Properties module. This module provides access to the system property, "Run the unauthorized change detection process every," where the specific interval (in days, hours, and minutes) for the job can be set. This ensures the system periodically scans for CI updates that are not linked to an approved change request, aligning with the organization's governance policies.

A. The ci.change unplanned business rule: This business rule is part of the logic that creates an unauthorized change record after a change is detected, not for configuring the detection schedule.

B. Event Processing Properties module: This module is used for configuring Event Management (EM) settings, which is a separate process from ITSM Change Management's unauthorized change detection.

D. Unauthorized change flow: While a flow may execute the detection logic, the user-facing configuration for the interval is managed via the dedicated properties module, not a module named "Unauthorized change flow".

1. ServiceNow Product Documentation (Washington): Change Management properties. This document details the configuration settings for the Change Management application. Under the "Unauthorized change request properties" section

it lists the property: "Run the unauthorized change detection process every [change.unauthorized.executefrequency]

" which directly controls the interval.

2. ServiceNow Product Documentation (Washington): Unauthorized change requests. This document explains the feature and states

"The Unauthorized Change Request scheduled job runs periodically to detect any unauthorized changes." This confirms the use of a scheduled job

whose frequency is set in the properties module. The navigation path provided is Change > Administration > Unauthorized Change Properties.