If your organization is currently running Discovery, but has not yet installed the SAM Professional application, what must you do after installing…

When the Software Asset Management (SAM) Professional application is installed in an instance that was already using Discovery, the pre-existing software installation records are located in the Software Package [cmdbcispkg] table. The SAM Professional application uses the newer Software Installation [cmdbsamswinstall] table. To make the historical data available to SAM for normalization and reconciliation, a one-time migration is required. ServiceNow provides a specific scheduled job named "SAM - Migrate Software Installations" to perform this task, which copies the records from the old table to the new one.

A. "Convert" is an inaccurate term. The process involves copying records via a script, not a direct table structure conversion.

C. The script name is incorrect. "Discover software installations" refers to the process of finding new installations, not migrating existing data.

D. A manual export and import process is inefficient, error-prone, and not the prescribed ServiceNow method for this internal data migration.

1. ServiceNow Product Documentation: Software Asset Management > Set up Software Asset Management > Migrate your software installation records. The documentation states

"If you have been using Discovery to populate the Software Installations [cmdbcispkg] table

you must migrate your software installation records to the Software Installation [cmdbsamswinstall] table... To migrate your software installation records

run the SAM - Migrate Software Installations scheduled job."