In which of the following phases should long-term targets be adjusted based on experience?

The question "Did we get there?" corresponds to the final phases of the COBIT implementation life cycle (Phase 6: Realize Benefits and Phase 7: Review Effectiveness). This stage involves monitoring and reviewing the performance of the new governance system against the established targets and business case. Based on the experience gained and the results achieved, lessons are learned, and long-term targets and plans are adjusted for the next cycle of continual improvement. This feedback loop is essential for optimizing the governance system over time.

A. "How do we get there?" relates to planning and executing the implementation (Phase 4), not adjusting targets based on results.
B. "Where are we now?" relates to the initial assessment of the current state (Phase 2), before new targets are even implemented.
C. "What needs to be done?" relates to defining the roadmap and identifying solutions (Phase 3), which sets the initial targets.

1. ISACA, COBIT® 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution (2018), Section 3.4, Phase 7: Review Effectiveness, p. 27.

2. ISACA, COBIT® 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution (2018), Figure 3.1 The COBIT Implementation Life Cycle, p. 18.