CSA practice question 4 of 35

What are the components that make up a filer condition? Choose 3 answers

Full set: 500 questions
Answer options
A: Column
B: Match Criteria
C: Field Correct answer
D: Value Correct answer
E: Operator Correct answer
Correct Answer:
C. Field; D. Value; E. Operator
Explanation

A filter condition in ServiceNow is a fundamental construct used to query records from a table. Each individual condition, often referred to as a "breadcrumb," is composed of three distinct parts:
1. Field: The specific data element on the table to be evaluated (e.g., 'State', 'Priority').
2. Operator: The logical comparison to be performed (e.g., 'is', 'is not', 'greater than').
3. Value: The data that the field is compared against (e.g., 'New', '1 - Critical'). These three components work together to form a complete logical statement that the system uses to return a specific subset of records.

Why Incorrect

A. Column: While "Column" is a common database term, ServiceNow's official terminology for this component within the condition builder is "Field."
B. Match Criteria: This is a general term that describes the result of the combined components (Field, Operator, and Value), not a single component itself.

References

1. ServiceNow Product Documentation: On the "Condition builder" page, it states, "Each filter is made up of three components: a field, an operator, and a value." This is the foundational structure for building queries in lists, reports, and scripts. (ServiceNow. (2024). Condition builder. Now Platform Administration Documentation).

2. ServiceNow Fundamentals (SNF) Participant Guide: The "Now Platform User Interface" module explains the components of list filters. It explicitly breaks down a filter into the Field, Operator, and Value selectors, which are the three parts of a condition. (ServiceNow. (2024). ServiceNow Fundamentals Participant Guide. Now Learning).

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