CSA practice question 6 of 35

When searching using the App Navigator search field, what can be returned? (Choose four.)

Full set: 500 questions
Answer options
A: Names of Applications and Modules
B: Names of Modules Correct answer
C: Names of Applications Correct answer
D: Favorites Correct answer
E: History Records Correct answer
F: Titles of Dashboard Gauges
Correct Answer:
B. Names of Modules; C. Names of Applications; D. Favorites; E. History Records
Explanation

The Application Navigator search field, often called the "filter navigator," is a core UI component for locating navigation items. Its search functionality extends across several categories of content within the navigator pane. The search returns results for the names of individual Applications (e.g., Incident), the names of Modules within those applications (e.g., Create New), user-defined Favorites, and automatically tracked navigation History Records. These four types represent the distinct categories of results the filter navigator is designed to return.

Why Incorrect

A. Names of Applications and Modules: While factually correct, this option is a composite description of options B and C. Given the question asks to choose four and there are five correct concepts presented (A, B, C, D, E), the most precise answer consists of the four distinct, non-overlapping categories.
F. Titles of Dashboard Gauges: The Application Navigator search is strictly for finding navigation items (applications, modules, etc.). It does not index or search for content within pages, such as the titles of gauges or widgets on a dashboard. That function is handled by global search.

References

1. ServiceNow Product Documentation: UI16 application navigator. In the "Application navigator elements" section

the documentation explicitly lists the components: "Filter"

"All applications tab"

"Favorites tab"

and "History tab". It states

"Use the filter to show matching applications or modules." The filter applies to all tabs

confirming that it searches across applications

modules

favorites

and history.

2. ServiceNow Now Learning: ServiceNow Fundamentals (Tokyo) Participant Guide. In Module 2

"ServiceNow User Interface

" the guide details the Application Navigator. It describes its components

including the filter

the list of applications and modules

the Favorites tab

and the History tab

confirming that all are subject to the filter search. The text specifies

"The filter navigator... allows you to quickly navigate to applications and modules

" and subsequent sections detail the Favorites and History tabs as integral

searchable parts of the same UI element.

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