GCX-ARC practice question 13 of 15
The FindSkill() function is not case sensitive when performing a search.
Choose your answer, then check it against the explanation.
The FindSkill() function is not case sensitive when performing a search.
Question 13 of 15
Keep practicing
Take the free GCX-ARC practice test
Ten exam-style questions with answers and explanations, plus the exam facts and study guides.
More questions
Other GCX-ARC practice questions
- Question 1What is the correct term for the setting that determines how long a caller can pause betw…
- Question 2You are creating an In-queue call flow and need to inform customers about the approximate…
- Question 3Which of the Performance views shows real-time data with historical metrics to give you b…
- Question 4The Utilization feature of Genesys Cloud allows administrators to configure: (Choose thre…
- Question 5Select the categories of ACD skills which can be added to a user or interaction. (Choose …
- Question 6You want to create a call flow to get the customer’s unique identification number. Select…