A common challenge for an organization using mediation as a form of dispute resolution is that:

Comprehensive and Detailed Explanatio n:

In mediation, participation is voluntary, which means:

Either party may withdraw at any time

No resolution can be forced

It requires mutual willingness to cooperate

This can limit its effectiveness if one party resists.

GPHR Study Guide Extract – Workforce Relations and Risk Management / Alternative Dispute

Resolution Methods:

“Mediation is a voluntary process that relies on the willingness of both parties to participate. While it

promotes mutual understanding, its success depends on engagement from both sides.”