PMI-ACP practice question 10 of 35

An executive requests information regarding a sprint status. What action should the product owner take?

Full set: 482 questions
Answer options
A: Invite the executive to the standup.
B: Direct the executive to the information radiator. Correct answer
C: Personally meet with the executive.
D: Email the requested information to the executive.
Correct Answer:
B. Direct the executive to the information radiator.
Explanation

The most effective and least disruptive way to provide status updates is through information radiators, such as a physical or digital task board, burndown charts, or a project dashboard. These tools offer real-time, pull-based information, promoting transparency and allowing stakeholders to check progress at their convenience without interrupting the team's workflow. This approach empowers stakeholders while protecting the team's focus. The product owner's role is to ensure such transparent communication mechanisms are in place and known to stakeholders.

Why Incorrect

A. The daily stand-up is a brief, internal synchronization meeting for the development team, not a status report for executives.
C. Personal meetings are inefficient, not scalable, and create a dependency on the product owner for information that should be publicly visible.
D. Emailing status reports is a "push" communication method that can become outdated quickly and adds unnecessary administrative overhead.

References

1. Project Management Institute. (2017). Agile Practice Guide. Section 4.2.4, Information Radiators, p. 52. "To ensure that the stakeholders are aware of the project's progress, agile teams use information radiators... These are visible, physical displays that provide up-to-the-minute information..."

2. Cockburn, A. (2001). Agile Software Development. Addison-Wesley. Chapter 3 discusses "Information Radiators" as a technique for osmotic communication, allowing information to be picked up by stakeholders as they pass by.

3. Stray, V., & Moe, N. B. (2020). Understanding coordination in global software engineering: A mixed-methods study on the use of meetings and information radiators. IET Software, 14(4), 351-359. https://doi.org/10.1049/iet-sen.2019.0139. This study highlights the role of information radiators in facilitating awareness and coordination.

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