The PMO processes, when formally defined:

When PMO processes are formally defined, they should be documented in a PMO Service Catalog.

This catalog serves as a formal agreement that helps align the PMO's services and functions with

stakeholder expectations. It clarifies the roles, responsibilities, and deliverables of the PMO, ensuring

that stakeholders understand what to expect from the PMO, thereby avoiding confusion or

misaligned expectations.

This approach enhances transparency and accountability, helping the PMO to function effectively and

provide value to the organization.