What is the minimum recommended value for the Expectation Adnerence Indicator?

The Expectation Adherence Indicator is a key performance metric from the PMO Value Ring methodology, which is a foundational component of the PMI PMO-CP certification. This indicator measures the alignment between the PMO's selected functions and the prioritized expectations of its stakeholders. The methodology explicitly recommends a minimum value of 80% for this indicator. A score below this threshold suggests a significant misalignment, posing a high risk that the PMO will not be perceived as valuable by the organization, thereby jeopardizing its success and sustainability.

A. Incorrect. A recommended value of 80% exists, and the indicator is broader than just financial return, encompassing all stakeholder expectations.
B. Incorrect. The premise that there is no recommended value is false; the PMO Value Ring methodology clearly establishes a minimum threshold.
D. Incorrect. The recommendation is a minimum threshold of 80%, not a range that falls below this critical value.

1. Pinto

A. (2013). The PMO Value Ring: A New Methodology for PMOs. Paper presented at PMI® Global Congress 2013—North America

New Orleans

LA. Newtown Square

PA: Project Management Institute. In the section "Step 5 – Defining the PMO Functions and the PMO Headcount

" the paper states

"The PMO Value Ring methodology recommends that the Expectation Adherence Indicator should be at least 80%."

2. Pinto

A.

Cota

M.

& Levin

G. (2019). The PMO VALUE RING: A New Methodology for Creating and Managing Value-Oriented PMOs. CRC Press. Chapter 5

"Step 5: Defining the PMO Functions and the PMO Headcount

" discusses the balancing process and confirms the 80% threshold as the minimum acceptable value for the Expectation Adherence Indicator to ensure alignment.