In the Daily Scrum, the Product Owner applauds every Developer who moves a Sprint Backlog item to completion. The Product Owner wants to encourage the Developers to make progress visible on the burn-down chart. Select the two best options for the Scrum Master to take. (choose the best two answers)

The Product Owner's behavior, while well-intentioned, changes the nature of the Daily Scrum. It shifts the focus from a planning event for the Developers to a status report for the Product Owner, emphasizing individual contributions over the team's collective progress toward the Sprint Goal. This can hinder team self-management and collaboration. The Scrum Master's role is to address such dysfunctions. Coaching the entire Scrum Team on the purpose of the Daily Scrum (C) is a constructive, non-confrontational approach that addresses the root misunderstanding and empowers the team. Separately, having a direct conversation with the Product Owner (D) to explain the negative impact of their behavior is a crucial step in removing an impediment and protecting the team's process.

A. The Scrum Master is accountable for the Scrum Team's effectiveness and must address observed dysfunctions, not ignore them.
B. This would amplify the anti-pattern, further distracting the team from the Daily Scrum's true purpose of inspection and adaptation.

1. Schwaber, K., & Sutherland, J. (2020). The Scrum Guide.

Page 9, "Daily Scrum": "The Daily Scrum is a 15-minute event for the Developers of the Scrum Team. [...] The purpose of the Daily Scrum is to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work." This supports the reasoning that the PO's action misaligns the event with its core purpose.

Page 7, "Scrum Master": "The Scrum Master serves the Scrum Team in several ways, including: Coaching the team members in self-management and cross-functionality; [...] and, Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox." This directly supports the actions described in options C (coaching) and D (ensuring the event is productive by removing a disruption).

2. Paasivaara, M., Durasiewicz, S., & Lassenius, C. (2008). Using Scrum in a globally distributed project: A case study. Software Process: Improvement and Practice, 13(6), 527-544. https://doi.org/10.1002/spip.402

Section 4.2, "The Scrum Master": This study highlights the Scrum Master's role as a facilitator and protector of the process. The paper notes, "The Scrum Master is responsible for making sure that the team follows the values and practices of Scrum... and for protecting the team from external disturbances." This academic source validates the Scrum Master's responsibility to intervene when a team member's actions, even a PO's, become a disturbance to the Scrum process, as proposed in options C and D.