In a CCE Call Flow, how does ICM respond to a CVP new Route Request?

In a Cisco Contact Center Enterprise (CCE) Call Flow, when ICM receives a new Route Request from

CVP, the response is B. ICM responds to the Route Request by running a Routing Script. This script

contains the logic that determines how the call should be routed within the contact center, which

could involve sending the call to an IVR for self-service, queueing the call for an available agent, or

implementing other routing decisions based on the business rules defined in the script.

Reference: Cisco CCE scripting and routing documentation provides insights into how ICM processes

Route Requests and the role of Routing Scripts in determining call treatment and routing.