500-442 practice question 9 of 15

What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

Full set: 60 questions

Answer options

A: Cisco Unified Communication Manager Server

B: Cisco Customer Voice Portal Reporting Server Correct answer

C: Cisco Data Browser

D: Cisco Administration Server and Historical Data Server Correct answer

E: Cisco Virtual Voice Browser

Correct Answer:

B. Cisco Customer Voice Portal Reporting Server; D. Cisco Administration Server and Historical Data Server

Explanation

CUIC connects to the Unified CCE AW/HDS database (historical & real-time data stored on the Administration Server/HDS) and to the CVP Reporting Server; these are the two officially supported data sources used to populate stock and custom CCE reports.

Why Incorrect

A. CUCM server CDRs are not a native CUIC data source for UCCE reports.
C. Data Browser is a CUIC feature, not an external data source.
E. The Virtual Voice Browser is a CVP call-control component and provides no reporting database.

References

1. Cisco Unified Intelligence Center Administration Guide, 12.6, Chapter “Data Sources,” Table 5-1 – lists AWDB/HDS and CVP Reporting Server as supported sources.

2. Cisco Unified CCE Reporting Guide, 12.6, Section 3 “CUIC Data Connectivity,” pp. 3-2 to 3-4.

Keep practicing

Take the free 500-442 practice test

Ten exam-style questions with answers and explanations, plus the exam facts and study guides.

Start the free practice test