How does KPI Signals support notifications?

To support notifications, the KPI Signals application provides automated signal detection jobs. For

formula indicators, you can modify the jobs to line up with the data collection jobs for the

contributing indicators.

The KPI Signals application includes jobs that detect signals automatically. These jobs run so

responsible users can be notified of new signals without opening the application. The job for signals

on formula indicators requires scheduling.

When you view an indicator in KPI Details and open the KPI Signals panel, that indicator is checked

for signals. You, therefore, always have the most up-to-date signals. However, the KPI Signals

application also has automated signal detection jobs. These jobs send notifications about signals to

subscribed users without them having the application open.

Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-forworkspace/concept/administering-kpi-signals-jobs.html#administering-kpi-signals-

jobs&version=quebec