A User is stored in which table?

In ServiceNow, user records are stored in the User [sys_user] table. This table contains all user-

related data, including usernames, email addresses, roles, department affiliations, and more.

Key Fields in the sys_user Table:

User ID (user_name) – Unique identifier for the user.

First Name & Last Name (first_name, last_name) – User’s full name.

Email (email) – The user’s email address.

Department (department) – The department to which the user belongs.

Roles (roles) – List of assigned roles that determine access permissions.

Active (active) – Indicates whether the user account is active or inactive.

Explanation of Incorrect Options:

B . User [sys_user_group] – Incorrect. This table stores groups, not individual users.

C . User [syst_user_profile] – Incorrect. This table does not exist in ServiceNow.

D . User [user_profile] – Incorrect. There is no such table in ServiceNow.

Reference from Certified System Administrator (CSA) Documentation:

ServiceNow Docs: User Administration – sys_user Table

ServiceNow CSA Study Guide – User and Group Administration