PHR practice question 2 of 25

As an HR Professional, you must be familiar with certain theories and insights about organizational culture, organizational development, and management. Who addressed organizational culture as "that's the way we do things around here"?

Full set: 165 questions
Answer options
A: Frederick Herzberg
B: Allen Correct answer
C: Kennedy
D: Edgard Schein
E:
F: Edwards Deming
Correct Answer:
B. Allen
Explanation

The phrase "that's the way we do things around here" is a widely recognized, informal definition of organizational culture. It was popularized by Terrence Deal and Allan Kennedy in their seminal 1982 book, Corporate Cultures: The Rites and Rituals of Corporate Life. While other theorists like Edgar Schein provided more complex academic frameworks, Deal and Kennedy's definition is noted for its simplicity and practical application in describing the shared behaviors and norms within an organization.

Why Incorrect

A. Frederick Herzberg: Known for the Two-Factor Theory of motivation (Hygiene factors and Motivators), not this specific definition of organizational culture.
C. Edgard Schein: Defined culture more academically as a pattern of shared basic assumptions learned by a group, a more complex, multi-layered model.
D. W. Edwards Deming: A key figure in quality management, known for the Plan-Do-Check-Act cycle and his 14 Points for Management, not culture theory.

References

1. Deal, T. E., & Kennedy, A. A. (1982). Corporate Cultures: The Rites and Rituals of Corporate Life. Addison-Wesley Publishing Company. (This is the primary source of the quote).

2. Schein, E. H. (2010). Organizational Culture and Leadership (4th ed.). John Wiley & Sons. In Chapter 1, Schein discusses various definitions of culture, distinguishing his more formal model from simpler definitions like Deal and Kennedy's.

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