PHR Practice Questions

Rights arbitration is like a hearing, but it doesn't take place in the court of law. Rights arbitration aims

to resolve grievances between union members and management, that have happened during the

administration of a contract.

Answer option B is incorrect. Note that this answer is close, but it defines rights arbitration as

something that occurs during the construction of the contract, not during the actual administration

of the contract.

Answer option A is incorrect. Rights arbitration is not a lawsuit.

Answer option D is incorrect. Rights arbitration is not an interpretation of laws and their affect on

existing contracts.

Edgard Schein of MIT's Sloan School of Management is the individual who defined organizational

culture as "that's the way we do things around here."

Answer option A is incorrect. Herzberg's Theory of Motivation describes the elements that motivate

performance in an individual.

Answer option D is incorrect. Deming is a leader in quality management but didn't address

organizational culture, directly.

Answer option B is incorrect. Kennedy is a part of the team Deal and Kennedy who described the four

dimensions of organizational culture.

Job ranking is the process of ranking jobs from lowest to highest, based on importance.

Answer option C is incorrect. Job classification creates categories or levels and sorts jobs accordingly.

Answer option D is incorrect. This answer actually describes job slotting.

Answer option B is incorrect. This isn't a correct definition of whole job ranking.

An on-site cafeteria is an example of a non-monetary reward.

Answer option B is incorrect. Esteem from working with other talented people is an extrinsic reward.

Answer option A is incorrect. An intrinsic reward is an outcome that gives satisfaction to an individual

from challenging and exciting assignments. An intrinsic reward encourages employee's self esteem.

Answer option C is incorrect. Cash compensation is a monetary reward for employment.

A driver's license is a document that is acceptable to establish identity, but it is not acceptable as a

document that confirms eligibility of employment.

Answer options B, C, and D are incorrect. An expired US passport, certificate of naturalization, and

unexpired reentry permit are legitimate documents for the proof of employment eligibility and for

identity.

The EEO-1 Report must be submitted to the EEOC and the Department of Labor by September 30 of

each year for companies with 100 employees or more. This report defines the number of employees,

their job categories, and provides a breakdown of race, ethnicity, and gender of the employees in the

organization.

Answer option D is incorrect. Only organizations with 100 or more employees are required to submit

the report.

Answer option A is incorrect. The report defines race, ethnicity, and gender of all employees, not just

total number of employees. Answer option B is incorrect. The report does not include the social

security information or income of the employees.

The Federal Labor Standards Act does not address commissions, royalties, and tips. The four things

the act does address are minimum wage, record keeping, overtime, and child labor.

Answer options D, C, and B are incorrect. Minimum wage, record keeping, and overtime are

addressed by the Federal Labor Standards Act.

Mandatory arbitration helps the organization avoid lawsuits, should any arise, between the

employee and the employer, by agreeing up-front to settle potential disagreements through an

arbitrator versus a lawsuit.

Answer option D is incorrect. This answer describes a non-compete agreement.

Answer option C is incorrect. This isn't a valid answer for the mandatory arbitration agreement.

Answer option B is incorrect. Hans doesn't need to file legal complaints with his employer under this

agreement. The agreement means that Hans and the employer will settle the problem without a

lawsuit.

This law addresses all organizations that have 15 or more employees.

Answer option A is incorrect. Organizations with fewer than 15 employees are exempted from this

law.

Answer option B is incorrect. The law requires organizations with 15 or more employees to conform

to the regulation.

Answer option D is incorrect. This law applies to all organizations with 15 or more employees, not

just the federal government.

The plan administrator is required to provide participants, at no cost, with plan information about

the features and funding of the plan.

Answer option A is incorrect. The information must be provided to the participants from the plan

administrator at no cost.

Answer option D is incorrect. Monthly information is not mandated so this choice isn't the best

answer.

Answer option C is incorrect. Monthly information is not mandated, and the information must be

provided at no cost to the plan participants.