Which of the following statements is TRUE with regard to expected benefits?

According to the PRINCE2 methodology, expected benefits must be measurable so their achievement can be proven. The Business Case, which is central to the project, relies on quantifiable benefits to justify the investment. The Benefits Management Approach document explicitly defines how and when each benefit will be measured, both during and after the project. Without measurement, it is impossible to determine if the project has delivered value or to hold individuals accountable for benefit realization. This aligns with the principle of 'continued business justification'.

A. Responsibility for specifying benefits is assigned to the Senior User(s), and accountability for their realization often lies with them post-project. The Executive owns the Business Case.
B. Benefits must align with corporate, programme management, or customer objectives. This alignment is a fundamental part of the project's business justification.
D. Tolerances can and should be set for benefits. Benefits are one of the six performance targets (along with time, cost, quality, scope, and risk) that are managed by exception.

1. AXELOS. (2017). Managing Successful Projects with PRINCE2® 6th Edition. TSO (The Stationery Office).

For Correct Answer (C): Section 6.2.2

page 60

states

"The benefits should be aligned to corporate

programme management or customer objectives and should be quantified and measurable." Also

Appendix A

Section A.3 (Benefits Management Approach)

page 352

details that this document should describe "How the achievement of each benefit will be measured".

For Incorrect Option (A): Section 7.2.1.3

page 85

describes the Senior User role as being "responsible for specifying the needs of those who will use the project’s products

for user liaison with the project team

and for monitoring that the solution will meet those needs within the constraints of the Business Case... The Senior User is responsible for specifying the benefits and in many cases will be held to account by demonstrating to corporate

programme management or the customer that the forecast benefits... have actually been realized."

For Incorrect Option (B): Section 3.1

page 17

under the 'Continued business justification' principle

explains that a Business Case drives decision-making and must show how the project aligns with organizational objectives.

For Incorrect Option (D): Section 10.1

page 168

explicitly lists the six areas for which tolerances are set: "PRINCE2 requires tolerances to be set for the six objectives of the plan... time

cost

quality

scope

risk and benefits."