500-442 practice question 11 of 15

Users should be associated as members of a Security Group to access Configuration Manager or Script Editor. Where can this task be accomplished?

Full set: 60 questions
Answer options
A: CCE Admin page
B: Domain Manager
C: Active Directory Correct answer
D: Configuration Manager
Correct Answer:
C. Active Directory
Explanation

Configuration Manager and Script Editor are Windows applications whose launch rights are controlled by the domain-local security groups that Unified CCE Setup creates in Active Directory (for example, CiscoICMConfigMgrUsers and CiscoICMScriptEditors). Adding a user account to one of these AD security groups automatically grants the permissions required to open the tools; no changes are made inside the CCE Administration GUI, Domain Manager, or Configuration Manager itself.

Why Incorrect

A. CCE Admin page – Manages CCE objects but cannot assign Windows security-group membership.
B. Domain Manager – Refers to CCE component management, not Windows AD groups.
D. Configuration Manager – Requires the rights that are granted first in AD; it does not manage its own launch permissions.

References

1. Cisco Unified Contact Center Enterprise Security Guide, Release 12.5(1), Chap 6 “Administrative and Diagnostic Program Access Privileges”, Table 6-1 (pp. 109-110).

2. Cisco Unified CCE Installation and Upgrade Guide, Release 12.6(1), Chap 5 “Creating Domain Local Security Groups”, Steps 2-4 (p. 87).

Scroll to Top