500-442 practice question 12 of 15
Which two types of scripts can be created with the Script Editor? (Choose two.)
Full set: 60 questionsThe Unified ICM/CCE Script Editor provides two script classes only: Routing scripts (used to decide how calls are handled) and Administrative scripts (used to schedule configuration changes such as skill-group-to-agent assignments).
A. “Call Flow and Call Control” is not a recognized script type in Script Editor.
B. Call Studio scripts are created in the CVP Call Studio IDE, not in Script Editor.
D. Tenant scripts are created in Multi-tenant deployments using Tenant Tool, not Script Editor.
1. Cisco Unified ICM/CCE Script Editor Tool Reference Guide, Release 12.5, sec. 1.2 “Script Types” – lists only Routing and Administrative.
2. Cisco UCCE SRND 12.x, ch. 10 “Scripting” (Table 10-2).
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