Which two types of scripts can be created with the Script Editor? (Choose two.)

With the Script Editor in Cisco's contact center solutions, two types of scripts that can be created are:

C. Routing Scripts: These scripts define the logic for how calls are routed within the contact center,

including decisions based on time of day, caller input, agent availability, and other factors.

E. Administrative Scripts: These scripts are used for system-wide functions that are not directly

related to call routing, such as setting system parameters, defining exception handling routines, or

managing holiday schedules.

Reference: Cisco's documentation on Script Editor and scripting in contact center solutions provides

comprehensive guides on creating and managing Routing and Administrative scripts, outlining their

purposes and functionalities.