500-443 practice question 10 of 15

On which server is the Bulk Import Tool run?

Full set: 60 questions
Answer options
A: Primary Administration
B: Administrator Client
C: HDS-DDS
D: Primary Administration and Data Server Correct answer
Correct Answer:
D. Primary Administration and Data Server
Explanation

In Cisco Unified Contact Center Enterprise (UCCE), the Bulk Import Tool is executed on the Primary Administration and Data Server (AW). This server hosts the Configuration Management System (CMS) and the local configuration database. Running the tool on this specific server is required to validate, process, and commit the bulk configuration changes (such as agent creations or updates) before they are propagated to the Central Controller (Router and Logger) via the Conflist process.

Why Incorrect

A. Primary Administration: This is an incomplete term; the correct and official UCCE component name includes "and Data Server".
B. Administrator Client: The Administrator Client connects remotely to the Administration and Data Server but does not host or execute the Bulk Import Tool locally.
C. HDS-DDS: The Historical Data Server and Detailed Data Server store historical reporting data, not the primary configuration tools or the CMS node.

References

1. Cisco Unified Contact Center Enterprise Administration Guide, Release 12.0(1). Chapter: "Bulk Import", Section: "Running the Bulk Import Tool", p. 115.

2. Cisco Unified Contact Center Enterprise Design Guide, Release 12.0(1). Chapter: "Core Components", Section: "Administration and Data Server".

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