What are two ways a Database Action Element is configured in the Call Studio application? (Choose two.)

The Database Action element in Cisco Call Studio requires specific configuration settings to successfully execute database operations. The two primary configuration parameters are the "JNDI Name" and the "SQL Query". The JNDI Name specifies the Java Naming and Directory Interface data source (typically prefixed with "jdbc/", such as "jdbc/myDatabase") configured on the application server. The SQL Query contains the exact SQL statement (e.g., INSERT, UPDATE, DELETE) to be executed against the connected database.

B. "CUCM Query" is not a valid configuration parameter; Call Studio queries standard relational databases, not CUCM directly via this element.
D. "JNDI Context" is not the specific setting name in the element's configuration pane; the element explicitly requires the "JNDI Name".
E. "SQL Type" is not a distinct configuration setting; the operation type is inherently defined within the SQL Query string itself.

1. Cisco Systems, Inc. "Cisco Unified Customer Voice Portal Element Reference Guide, Release 12.5(1)." Chapter: Action Elements, Section: Database Action Element Settings, pp. 115-117.