CIS-HAM practice question 1 of 25

What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)

Full set: 196 questions
Answer options
A: Hardware asset disposal status Correct answer
B: New hardware assets found by audits
C: Hardware assets disposed (YTD) Correct answer
D: Consumable models up for End of Life
Correct Answer:
A. Hardware asset disposal status; C. Hardware assets disposed (YTD)
Explanation

The End of Life tab on the Hardware Asset dashboard provides managers with crucial insights into the final stages of the asset lifecycle. It contains widgets and reports that track the progress and volume of asset disposal activities. Key information includes the status of assets currently in the disposal process (e.g., pending pickup, pending verification) and aggregate metrics like the total number of hardware assets disposed of year-to-date (YTD). This helps in monitoring disposal efficiency and compliance.

Why Incorrect

B. Information about new assets found by audits would be located on the Inventory or Normalization/Discovery tab, as it relates to inventory accuracy.
D. The dashboard's primary focus is on hardware asset models, not consumable models, which have a different lifecycle management process based on stock levels.

References

1. ServiceNow Product Documentation. "Hardware Asset Management dashboard." Hardware Asset Management. ServiceNow, Vancouver Release. (Details the widgets available on the dashboard. The End of Life tab is described as containing reports such as "Assets in Disposal Process" and "Disposed Assets YTD").

2. ServiceNow Community Blog. "HAM Pro - Hardware Asset Dashboard." ServiceNow Community. (Provides a visual and descriptive walkthrough of the dashboard tabs, showing that the End of Life tab includes reports on disposal status and yearly disposal counts).

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