Which applications are required to perform a blind audit of your asset inventory?

A blind audit is a type of inventory audit that does not provide any information about the expected

assets in a location. The auditor scans all the assets in the location and compares them with the

records in ServiceNow1.

To perform a blind audit, you need the Hardware Asset Management (HAM) application, which

enables you to manage the lifecycle of your hardware assets, and the ServiceNow Agent mobile app,

which allows you to scan asset tags and barcodes using your mobile device12.

The ServiceNow My Assets mobile app is used to view and request assets from the enterprise asset

catalog, not to perform audits3.

The Software Asset Management (SAM) application is used to optimize software licenses and

compliance, not to perform audits4.

The ITSM Asset Management application is used to track the financial, contractual, and inventory

details of hardware and devices, not to perform audits.

1: Audit your inventory - Product Documentation: San Diego - ServiceNow

2: Enterprise Asset Inventory Management - ServiceNow

3: My Assets mobile app - Product Documentation: San Diego - ServiceNow

4: Software Asset Management - ServiceNow

: IT Asset Management - ServiceNow