CIS-HAM practice question 8 of 25

What are the key steps for importing asset data? (Choose three.)

Full set: 196 questions
Answer options
A: Merge transform maps
B: Run transform map Correct answer
C: Update transform map
D: Create transform map Correct answer
E: Load data Correct answer
F: Consolidate data
Correct Answer:
B. Run transform map; D. Create transform map; E. Load data
Explanation

The standard process for importing data into ServiceNow using Import Sets consists of three fundamental steps. First, data is loaded from a source (e.g., a CSV file) into a temporary staging table; this is the 'Load Data' step. Second, a 'Transform Map' is created to define the relationships and mappings between the source data columns in the staging table and the target table fields. Finally, the transformation is executed via the 'Run Transform' step, which moves and processes the data into the final target table.

Why Incorrect

A. Merge transform maps: This is not a standard, discrete step in the core import process. While complex scenarios might use multiple maps, "merging" is not a defined action.
C. Update transform map: Updating a map is a maintenance activity, not one of the three primary steps required for an initial data import.
F. Consolidate data: Data consolidation or de-duplication (using coalesce) is a feature within a transform map, not a separate key step in the overall process.

References

1. ServiceNow Product Documentation, Utah, Import sets, "Import sets key concepts". This document explicitly outlines the process: "1. Load data... 2. Create a transform map... 3. Run the transform."

2. ServiceNow Developer Training, "Importing Data into ServiceNow". The courseware consistently presents the three-step process of loading data, creating a transform map, and running the transform.

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