CIS-HAM practice question 13 of 25

Which view displays metrics to the user to indicate when they are due for a refresh based on the scheduled retirement of their assets?

Full set: 196 questions
Answer options
A: Homepage
B: Home
C: Overview Correct answer
D: My Assets
Correct Answer:
C. Overview
Explanation

The Overview page displays key hardware KPIs, including the “Assets due for refresh” metric that is calculated from each asset’s planned retirement date. This lets users know when their assigned equipment approaches its scheduled refresh window without needing specialist reports.

Why Incorrect

A. Homepage is generic and not asset-specific; no refresh KPI present.
B. Home is the default UI16 landing page, lacking asset-refresh widgets.
D. My Assets lists a user’s equipment but does not compute or display refresh metrics.

References

1. ServiceNow Documentation, Hardware Asset Management – “Use the Asset Overview page,” Table 1, row “Upcoming Refresh,” describes metric derived from retirement schedule.

2. ServiceNow Docs, “Track hardware refresh cycles,” Section “Metrics on Overview page.”

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