CIS-ITSM practice question 14 of 25

Which of the following elements are automatically included in the name of the update set for items published via Catalog Builder? Choose 2 answers

Full set: 172 questions
Answer options
A: timestamp Correct answer
B: item author
C: variables
D: catalog(s)
E: item name Correct answer
Correct Answer:
A. timestamp; E. item name
Explanation

When a catalog item is published using the Catalog Builder, ServiceNow automatically creates a local update set to capture the configuration. The naming convention for this update set is standardized to ensure clarity and trackability. The format used is Catalog item - - , which explicitly includes the name of the catalog item being published and the specific date and time of the publication event. This automated naming helps administrators easily identify the contents and version of the update set.

Why Incorrect

B. item author: The author's name is not part of the automatically generated update set name, although the author is tracked on the update set record itself.
C. variables: Variables are captured as configuration records within the update set, not as part of its name.
D. catalog(s): The catalog(s) to which the item belongs are not included in the update set's name.

References

1. ServiceNow Product Documentation: "Publish a catalog item". In the section detailing the publishing process from Catalog Builder, the documentation states: "When you publish a catalog item, a corresponding update set is created with the name Catalog item - - ." This is found under the Service Catalog > Catalog Builder documentation for recent ServiceNow releases (e.g., Washington DC, Vancouver).

Scroll to Top