CIS-PPM practice question 8 of 15

A customer requires five (5) teamspaces to support different departments. What should you do?

Full set: 60 questions
Answer options
A: Enable the teamspace property.
B: Contact the Account Representative to activate the teamspaces.
C: Activate via each teamspace plugin. Correct answer
D: Use UI Policies and Business Rules to enable teamspaces.
Correct Answer:
C. Activate via each teamspace plugin.
Explanation

Teamspaces in ServiceNow PPM are modular and activated individually based on need. Each teamspace, such as for Agile, Project, or Demand, is enabled by activating its specific plugin. This allows an organization to tailor the PPM environment by only enabling the functional areas required by different departments.

Why Incorrect

A. A property might configure an already active teamspace, but it does not enable the core functionality of the teamspace itself.
B. Contacting an Account Representative is for licensing paid applications, not for activating standard, entitled features like teamspaces.
D. UI Policies and Business Rules are used for controlling form behavior and business logic, not for activating entire application modules like teamspaces.

References

1. ServiceNow Product Documentation, "Teamspaces for PPM", Rome. "Activate the plugins for the teamspaces that you want to use in your instance. For example, to use the Agile teamspace, activate the Agile - Teamspace (com.snc.sdlc.agile.teamspace) plugin."

2. ServiceNow Product Documentation, "Components installed with Project Portfolio Management", Rome. This document lists the various plugins associated with PPM, including individual teamspace plugins like "Project - Teamspace" (com.snc.project.teamspace).

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