Which of the following roles can access the project administration application?

The itppsadmin role is the designated administrative role for the Project Portfolio Management (PPM) suite. This role grants comprehensive access to all PPM applications, including the ability to configure application-wide settings and properties. The "Project Administration" application menu contains these core configuration modules, such as project properties, templates, and settings, which are intended to be managed by an administrator, not a standard project manager or user. Therefore, only the itppsadmin has the necessary permissions to access and modify these administrative functions.

A. itprojectuser: This role has limited, typically read-only, access to project data and cannot perform administrative configuration tasks.
C. itprojectmanager: This role is focused on managing the lifecycle of individual projects, not on configuring the underlying PPM application settings.
D. timecardadmin: This role's permissions are restricted to managing and administering time cards and time sheets, unrelated to project administration.

- ServiceNow Product Documentation, "Roles installed with Project Portfolio Management," ServiceNow, accessed May 2024. (This document outlines the permissions for itppsadmin, itprojectmanager, and itprojectuser).

- ServiceNow Product Documentation, "Components installed with Project Management," ServiceNow, accessed May 2024. (This page details the applications and modules, including Project Administration, and the roles required to access them).