PMI-RMP practice question 23 of 35

A project manager wants to introduce a new technology to improve a project's performance. However, there are some costs associated that are beyond the current budget, and the proposed technology has not been applied to any previous company projects. What should the project manager do in this situation?

Full set: 264 questions
Answer options
A: Escalate this initiative to project decision makers and sponsors. Correct answer
B: Accept the fact that there is a risk associated with this new technology.
C: Take advantage of this opportunity of Improving the project performance.
D: Outsource the implementation of the new technology as soon as possible.
Correct Answer:
A. Escalate this initiative to project decision makers and sponsors.
Explanation

The scenario presents an opportunity (improved performance) coupled with significant constraints: it is over budget and involves technology new to the organization, which introduces risk. The project manager's authority is defined by the project charter and plan, which includes the budget. Proposing an action that exceeds the approved budget requires formal approval from a higher authority. Therefore, the correct procedural step is to escalate the initiative to the project decision-makers and sponsors. This aligns with standard project governance and integrated change control processes, allowing for a formal evaluation of the opportunity's benefits against its costs and risks before committing resources.

Why Incorrect

B. Accept the fact that there is a risk associated with this new technology. This is a passive response. While risk acceptance is a valid strategy, it doesn't address the primary issue of the budget overrun, which requires explicit approval.
C. Take advantage of this opportunity of Improving the project performance. This describes the desired outcome or intent, not the specific action the project manager must take. It is not a procedural step in project management.
D. Outsource the implementation of the new technology as soon as possible. This is a premature action. Deciding on an implementation method like outsourcing should only occur after the initiative has been formally approved and funded.

References

1. Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (6th ed.).

Section 4.6, Perform Integrated Change Control (p. 113): This process describes how changes to the project are managed. Any change impacting project baselines, such as the budget, must be formally documented in a change request and submitted for approval by the responsible authority (e.g., sponsor, Change Control Board). This directly supports escalating the initiative.

2. Project Management Institute. (2021). The Standard for Project Management and A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (7th ed.).

Section 2.8, The Project Team (p. 48): "The project manager is accountable for proactively interacting with other project managers and the broader organization to... escalate impediments, risks, and issues to the appropriate higher levels when needed." This reinforces the project manager's responsibility to escalate issues beyond their authority.

3. Hillson, D. (2009). Managing Risk in Projects. Gower Publishing, Ltd.

In discussions on opportunity management, the process requires that potential opportunities are evaluated and that response plans, especially those requiring additional resources, are approved by project governance bodies before implementation. The decision to invest more funds is a strategic one that rests with the project sponsor.

4. Kerzner, H. (2017). Project Management: A Systems Approach to Planning, Scheduling, and Controlling (12th ed.). Wiley.

Chapter 5, Conflicts: This text emphasizes that the project manager's authority is limited, particularly concerning budget and major scope changes. It states that such matters must be escalated to senior management or the project sponsor for a decision, as they fall outside the project manager's delegated authority.

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