RCDDV14.1 Practice Questions

A large international manufacturing company is centralizing its IT which is currently spread over 16 countries. The transition means physically regrouping the infrastructure and aligning processes and organizations The high-level scope of this transformation encompasses three main areas. 1. The technology area—assessing which technology/tooling should be retained for the target data center 2. The policies and procedure area-aimed at establishing a common set of processes supporting the new way of delivering services 3. The HR area-assuring the new organization best fits the diversity of the countries and functional domains, while offering equivalent compensations for comparable functions You have selected your team and you are preparing the business case to support 1) the team selections you made and 2) your recommendation to proceed to the program's next phase Which document should be present m your business case?

Which of the following terms is often used to describe two parallel paths that have identical conductive terminations to two separate grounding reference points?

An organization initiates an innovation program to deliver exceptional performance and benefits. After the program transition plan is in place and the implementation of a benefits sustainment plan starts the program manager discovers the program may be shut down due to lack of funding. To ensure continued funding for the program, what should the program manager do next?

The program manager wants to ensure that a program contributes to shareholder value. The program manager should verify alignment with which of the following?

The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year. Where is this expectation documented1?

An initiative involves the development of new technology and leverages existing technologies It is determined critical by the program governance board and the program sponsor that a comprehensive risk management plan be put in place. In what phase is the nsk management plan created?

In a transformational program, all projects are on track and delivering their objective. However stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance Stakeholders fear that the program will fail to provide the service required. To assure positive performance in the current environment, the program manager should do which of the following?

A program manager has four projects pending approval Senior management asks the program manager to identity a project for potential elimination based on the return on investment. The program manager has the following information to guide and support the decision. Which project should the program manager select to be cancelled?

A program manager joins a learn to fix a troubled enterprise-wide customer relationship management (CHM) system Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository tor similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity What should the program manager do with the knowledge gained from this activity?

Which two of the following documents MUST be submitted by the communication's project contractor for review and approval? {Select two options.)