SERVICENOW certification preparation

CIS-FSM Practice Questions

Practice exam-style questions, check your answers, and review explanations and source references where they are available.

Exam
CIS-FSM
Provider
SERVICENOW
Full set
86 questions
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Be fully prepared for how you will be tested on the actual CIS-FSM exam with our authentic, exam-emulating questions. We invite you to try our free CIS-FSM practice questions directly on this page. When you complete the practice quiz, you can view the correct choices along with our detailed answer explanations for why each option is right or wrong. To get full access to our complete CIS-FSM question bank, you can purchase our premium preparation package.

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What state must a work order request be in to set dependencies for work order tasks?
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Which reasons can field agents provide when rejecting tasks that were assigned to them? (Choose two.)
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What feature reorders an agent’s tasks for the day as efficiently as possible, using either geolocation or straight-line estimation?
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As it pertains to time recording, what allows field agents to record beyond the standard 40 hours of time per week?
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What state do work order tasks need to be in for dynamic scheduling to assign them?
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Which of the following resources are critical for a successful implementation? (Choose five.)

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What is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?
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As it pertains to dynamic scheduling configuration, if you are ranking agents based on the number of parts available in the agent stockroom, which matching criterion should you configure in the task filters?
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Each matching criteria defined in the dynamic scheduling configuration task filter is assigned a default weight of?
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Location, skills, and availability are used to determine what?
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