PHR practice question 13 of 25
Which of the following are narrative methods of appraisal that require managers to describe the employee's performance? Each correct answer represents a complete solution. Choose three.
Full set: 165 questionsNarrative performance appraisal methods rely on written descriptions of an employee's performance rather than numerical ratings. The essay review requires a manager to write a statement about the employee's performance. The critical incident review involves documenting specific examples of highly effective or ineffective job behaviors. The field review method involves an HR specialist interviewing the supervisor and compiling a narrative report based on that conversation. All three methods produce a qualitative, descriptive record of performance.
A. Daily review: This describes the frequency of feedback or observation, not a formal appraisal method itself. It is a component of performance management but not a distinct narrative technique.
1. DeNisi, A. S., & Murphy, K. R. (2017). Performance appraisal and performance management: 100 years of progress? Journal of Applied Psychology, 102(3), 421–433. https://doi.org/10.1037/apl0000085 (This review article discusses various appraisal formats, including narrative methods like essays and critical incidents).
2. Cascio, W. F. (2019). Managing human resources: Productivity, quality of work life, profits (11th ed.). McGraw-Hill Education. (Chapter 8, "Performance Management and Appraisal," details various appraisal methods, including essay, critical incident, and field review as narrative/qualitative approaches).
3. Snell, S., Morris, S., & Bohlander, G. W. (2016). Managing human resources (17th ed.). Cengage Learning. (See Chapter 8, "Performance Management," section on Performance Appraisal Methods, which describes essay, critical incident, and field review methods).
Keep practicing
Take the free PHR practice test
Ten exam-style questions with answers and explanations, plus the exam facts and study guides.
More questions
Other PHR practice questions
- Question 1As an HR Professional, you must be familiar with collective bargaining agreements and the…
- Question 2As an HR Professional, you must be familiar with certain theories and insights about orga…
- Question 3Your organization is using the whole job ranking technique as part of its non-quantitativ…
- Question 4As a Senior HR Professional, you should be familiar with non-monetary rewards that your c…
- Question 5You are completing a Form I-9 with a newly hired employee. Which one of the following doc…
- Question 6Robert is the HR Professional for his organization. June, Robert's supervisor, assigns Ro…
